Tuesday, December 1, 2009

Tip for non-paying customers


HI ! I hope everyone had a wonderful weekend! Mine was pretty good.

Our store did very well on Friday and Sunday. On Sunday we actually had a record day of 6 sales, but two of those appear to be non-paying customers and after a few days of contacting them I think I will be canceling those two orders. Those are always sad. One of my Items was my most hearted item, and I think it would have sold over the busy weekend if it hadnt been for the non-payment.

I have learned a trick for non-paying customers that has worked every time until recently. Many customers do no know how paypal and etsy work, and some customers just *expect* to be invoiced. If you send them a polite convo, and email and a paypal invoice you will usually recieve payment within a day or so.

This week I think I will be doing a givaway. I may have decided on an item to give away already, or I may pick multiple items to give away. I will put it up sometime this week.

Also, for a future tutorial I am thinking about doing a tutorial on how to make a kimono style robe. Is that something that interests you all?

Ok, take care for now.

XOxo
-erica

3 comments:

  1. Great info! I think I was in a chat room with you today. Good luck with your sales :)
    Kellie

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  2. Sorry to hear you had flakers in your shop. That knife in your latest post is so cool!
    A kimono tutorial would be fantastic.

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