Tuesday, December 1, 2009
Tip for non-paying customers
HI ! I hope everyone had a wonderful weekend! Mine was pretty good.
Our store did very well on Friday and Sunday. On Sunday we actually had a record day of 6 sales, but two of those appear to be non-paying customers and after a few days of contacting them I think I will be canceling those two orders. Those are always sad. One of my Items was my most hearted item, and I think it would have sold over the busy weekend if it hadnt been for the non-payment.
I have learned a trick for non-paying customers that has worked every time until recently. Many customers do no know how paypal and etsy work, and some customers just *expect* to be invoiced. If you send them a polite convo, and email and a paypal invoice you will usually recieve payment within a day or so.
This week I think I will be doing a givaway. I may have decided on an item to give away already, or I may pick multiple items to give away. I will put it up sometime this week.
Also, for a future tutorial I am thinking about doing a tutorial on how to make a kimono style robe. Is that something that interests you all?
Ok, take care for now.
XOxo
-erica
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Great info! I think I was in a chat room with you today. Good luck with your sales :)
ReplyDeleteKellie
Sorry to hear you had flakers in your shop. That knife in your latest post is so cool!
ReplyDeleteA kimono tutorial would be fantastic.
That knife in your latest post is so cool!
ReplyDeleteWork from home India